The Dr. G. Kitzmann Academy introduces itself


Terms and Conditions (GTC)

Registration for open seminars, webinars and e-learning

You can register online via the website, by post or by fax using a registration form. To process the registration it is necessary to provide the participant name and the complete company address or billing address with telephone / fax number as well as e-mail address. The registration is binding and will be processed in the order in which it is received.

The prices shown on the website on the date of booking apply. We will invoice the participation fees with the registration for the event with immediate payment. In the case of e-learning, the fee is also charged immediately after registration.

Framework agreements

For extensive further training needs in the field of open and in-house seminars, webinars, coaching and e-learning, Dr. G. Kitzmann Akademie GmbH offers you individual framework contracts depending on the annual turnover: For further information on our wholesale customer service please send an e-mail to: kontakt@drgkitzmann-akademie. de


You can use our e-learning offer by purchasing a licence. You will receive individual license offers for this. Please send your request to: kontakt@drgkitzmann-akademie. de

Withdrawal from a booked event


You may at any time appoint a representative in place of the registered participant. There are no additional costs. A written notification from the person who made the booking is required.


You can change your booking at any time to another event or event free of charge. The change of booking must be communicated in writing (text form sufficient). The Dr. G. Kitzmann Academy reserves the right to check whether the change of booking can be made on the specified date. A possible obstacle would be, for example, an event group that is already fully staffed.


You can cancel the booking of an open seminar/webinar, coaching and e-learning at any time. This is only possible in writing, text form sufficient. There are no cancellation fees.

In the case of an in-house seminar/webinar and coaching, we will invoice any travel cost advances made by the trainer (non-cancellable hotel reservations, train tickets, air travel, etc. ) by proof of actual costs incurred.

e-learning offers can be cancelled free of charge before the first login. With the start of the processing of the e-learning (first login), the full fee plus the fee will be charged. VAT is levied.

In case of cancellation, please remember to cancel any hotel booking as well.

Cancellation of events

The Dr. G. Kitzmann Academy reserves the right to cancel events for important reasons beyond its control (e. g. sudden illness of the trainer, force majeure such as freezing ice, storm, snowfall, etc. ). Participation fees already paid will be refunded immediately. Any further liability and compensation claims that do not concern injury to life, body or health are excluded, unless there is intent or gross negligence on the part of the Dr. G. Kitzmann Academy. Please note this also for any booked hotel rooms, flight or train tickets.

Reservations of amendment

The Dr. G. Kitzmann Academy is entitled to make any necessary changes to the content, methodological and organisational aspects or deviations (e. g. due to changes in the law) before or during the training course, as long as these do not substantially alter the benefit of the announced course for the participant. The organizer is entitled to replace the designated trainers if necessary (e. g. in the event of illness, accident, etc. ) by other persons who are equally qualified with regard to the announced topic.

If the number of participants is extremely low, the Dr. G. Kitzmann Academy is entitled to hold an open on-site event in the form of an open webinar at short notice.

The documents provided as part of the continuing education are prepared to the best of our knowledge and knowledge. Liability and warranty for the correctness, topicality, completeness and quality of the contents are excluded.

Discount options

Discount options offered are not combinable. This also applies to already discounted total prices. You will always receive the most advantageous discount for you.

If you cancel partially later, the above discount will be withdrawn or charged.

Reservation of title and use of teaching materials

The Dr. G. Kitzmann Akademie reserves the unrestricted ownership of all deliveries of teaching materials until full payment of all payment obligations by the customer. Disclosure to third parties, i. e. to persons who are not colleagues or employees of the client of the Dr. G. Kitzmann Academy, or public dissemination or making available of course documents or teaching materials is not permitted. In particular, the publication of audio or video data, digital presentations or scripts in publicly accessible Internet portals (sharing) is prohibited.

Photo and video recordings

Photographs of the participants can be taken in the course of the training sessions as part of a photographic protocol. These photo logs are made available only to the participants of the event. If individual participants do not agree to a photo of their person or to the uploading of a photo report, Dr. G. Kitzmann must be informed of this in writing, in sufficient text form, before the training event.

Some events may also include photos or videos of participants. Please note that these photographs and not the photo logs may be used for advertising purposes of the Dr. G. Kitzmann Academy or a company of the group of companies.

Should individual recordings be used for advertising purposes, consent is always obtained in advance of the event.

Arrangements for participants in distance learning courses

The place of jurisdiction is the place of residence of the participant of a distance learning course.

The participation fee for a distance learning course can also be paid in several regular and equal instalments. The exact amount is shown in the offer.

Conditions of termination

The organizer and the participant have the right to terminate this contract at any time for good reason.

Revocation policy and right of revocation

You have the right to withdraw from a contract within fourteen days without giving reasons. The revocation period is fourteen days from the day on which you or a third party named by you have taken possession of the first distance learning material. In order to exercise your right of withdrawal, you must inform us of your decision to withdraw from this Agreement by means of a clear statement (e. g. a letter sent by post, fax or e-mail). You can use a sample withdrawal form, which you can request from the Dr. G. Kitzmann Academy. However, this is not required. In order to comply with the revocation period, it is sufficient that you send the notification about the exercise of the right of revocation before the expiry of the revocation period. The revocation should be addressed to: Dr. G. Kitzmann Akademie GmbH, Kundenservice, Bonner Str. 12, 51 379 Leverkusen, kontakt@drgkitzmann-akademie. Of.

Consequences of cancellation

If you withdraw from a contract, Dr. G. Kitzmann Akademie all payments it has received from you, including delivery costs (with the exception of the additional costs that result from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by it), immediately and to be repaid at the latest within fourteen days from the day on which the notification of your cancellation of this contract was received. The same means of payment will be used for this repayment that was used in the original transaction, unless something else was expressly agreed for this purpose; In no case will fees be charged for such a repayment. The repayment can be refused until the goods have been received back or until proof has been provided that the goods have been returned, whichever is earlier. The goods must be sent to Dr. To return or hand over to G. Kitzmann Academy. The deadline is met if the goods have been dispatched before the period of fourteen days has expired. The sender bears the direct costs of returning the goods.

Regulations for individual coaching and in-house events

Data processing in the context of coach and trainer matching as well as other activities that serve the preparation and follow-up, as well as the implementation of a corresponding further training measure.

  1. In the context of assigning a coachee or an in-house event (face-to-face seminar, webinar, lecture, moderation, etc.) to a suitable coach, trainer, speaker, moderator, etc., the Dr. G. Kitzmann Akadmie GmbH the services of a processor, the Dr. G. Kitzmann Services Ltd. based in Dublin, Ireland. On behalf of Dr. G. Kitzmann Akademie GmbH, among other things, assigns a training event to a suitable trainer. In addition, participant-related data is processed, for example, to create name tags, participation certificates, learning objective queries and other documents that are required for holding a further training event. This data is therefore essential for the provision of contractual services. The data processing is necessary for the execution of the service contract.
  2. Insofar as special categories of personal data of the participant / client within the meaning of Article 9 Paragraph 1 of the EU General Data Protection Regulation are processed in the context of the provision of a further training event, these are necessary for the provision of the contractual service. If the participant / client objects to the disclosed disclosure and processing of the data, contractual services cannot be provided or cannot be provided as agreed.

Use of e-learning offers

Each participant receives from the Dr. G. Kitzmann Academy a personal access. The use of the e-learning software is limited to this participant and for a certain period of time. Passing on the access data to third parties is not permitted

Use of the


The use of the services offered at is also subject to these special conditions. The offers companies and their employees digital learning opportunities on various topics and is aimed exclusively at entrepreneurs. The includes high-quality videos produced by experts, application modules such as checklists, implementation tips and instructions in PDF format for download. In addition, an individual project can be accompanied with the help of the On request, a coach supports the work in the project as a 1: 1 sparring partner over the phone.

Registration / access

To use the, users must register with their data in the booking process and create an account. When booking a course, every user receives personal access to the Passing on the access data to third parties is not permitted. Optionally, the user can book an individual coaching package during the ordering process. By clicking the “Book” button, you make a binding booking of a course or a coaching package. You will then receive a booking confirmation by email. The Dr. G. Kitzmann Akademie GmbH or is entitled to block access to without giving reasons if the services offered have not been used for a period of 2 years. The user will be informed of an imminent blocking with a period of 4 weeks by email. Every user is entitled to delete the account at at any time and without giving reasons. A deletion of the account does not release you from a payment obligation. Your data will always be processed in compliance with the statutory provisions.

Course content

The Dr. G. Kitzmann Akademie GmbH and the expressly reserve the right to change, add to, or delete parts or all of the content of the individual courses and the platform without prior notice, or to make them available temporarily or permanently to adjust. The user will be notified of the final discontinuation of a course with a period of 4 weeks in advance by email.


A course can optionally be booked with an individual online coaching package. A coaching package can also be booked at a later date for a course. After the binding booking of a coaching package, the user can make individual coaching appointments. To do this, he selects a date suggested in the After the appointment has been confirmed by e-mail, the user will be contacted by the coach on the telephone number provided or by e-mail. The appointment is binding and cannot be canceled or rebooked by the user. If the user cannot take part in a booked and confirmed appointment, this coaching unit is forfeited. Instead of the registered user, no other user can take the booked coaching appointment. After booking a coaching package, the user can call up the individual coaching appointments at any time within a period of 12 months via the appointments proposed to him, depending on the availability of the coach. The Dr. G. Kitzmann Akademie GmbH and reserve the right to postpone previously agreed coaching appointments before the planned appointment for important reasons beyond their control (e.g. sudden illness of the coach / trainer / moderator, force majeure) or to postpone the scheduled ones To replace the person with others who are equally qualified with regard to the announced topic

Prices and Payment

Unless otherwise stated, all prices quoted are exclusive of statutory VAT. The prices quoted on the website are non-binding. The prices stated in the booking confirmation are decisive. The fee will be billed immediately after booking with an immediate payment term. Invoices are usually sent by email.


The relationship of trust between all parties involved requires strict confidentiality. We therefore undertake to treat all information, data or documents belonging to the user or the associated company confidentially and / or proprietary, regardless of whether they are written or oral and include, but not limited to ideas, concepts, Methods, etc. ("Confidential Information"). In particular, we undertake not to sell, trade, publish, reproduce or otherwise disclose such confidential information to any person or company outside of our own group of companies without first obtaining written confirmation from the user and the company. The above obligations do not apply to information which:

  • is already in the public's possession or is made available to the public through channels other than an act or neglect on our part
  • must be published in accordance with the law, official order or court decision
  • provided that the user and the company are informed about this immediately

The confidentiality obligation also applies after the end of the advanced training event. Cases in which there are legal obligations with regard to the exchange of information or in which we are explicitly released from their confidentiality obligation on the part of the user or the company are excluded from this regulation. As soon as the purpose for which the Confidential Information was acquired has been achieved, we will immediately return or destroy all originals and copies of the Confidential Information.


We strive to provide permanent access to the (365 days, 24 hours). However, availability at all times is expressly not guaranteed. In particular, for technical reasons, such as necessary maintenance and repair work, access can be restricted at times.

Appointment preview

Please note that appointments are an appointment preview. You can register for these dates at any time in advance. The Dr. G. Kitzmann Akademie GmbH reserves the right to revise the training content, the duration and, if necessary, a price change for these dates.

Service content at events

Unless otherwise stated, the specified participation fees for face-to-face events include

  • one lunch together for each full day of the seminar
  • Drinks during breaks
  • extensive working documents

Hotel reservations / travel planning

Hotel reservations and travel planning are always made by the participants themselves based on their individual preferences and planning. The costs are not included in the fee.

Third party providers

The Dr. G. Kitzmann Akademie GmbH acts exclusively as a broker of services in the context of the presentation of services from third-party providers (e.g. e-learning, app applications, etc.). In the case of a booking, contracts relating to the service are concluded exclusively between the customer and the respective third-party provider / service provider. Special regulations and restrictions (general terms and conditions of the third party provider) may apply to the selected services. The entire contract processing and the processing of possible service disruptions take place exclusively between the customer and the third party provider.


The website of the Dr. G. Kitzmann Akademie GmbH contains links to third party websites. The Dr. G. Kitzmann Akademie provides these links as an additional service or as a favor. The Dr. G. Kitzmann Akademie has no influence on the content of the linked third-party websites. Therefore, the Dr. G. Kitzmann Akademie is not responsible for the correctness, topicality and completeness of the information provided there. Furthermore, the Dr. G. Kitzmann Akademie expressly disclaims the content of all linked pages. The Dr. G. Kitzmann Akademie gives no guarantee and is under no circumstances liable for damage or consequential damage or any kind of loss that is directly or indirectly caused by the operation, non-operation, use or application in any form. The Dr. G. Kitzmann Akademie draws attention to the fact that contractual relationships with third-party providers are only established according to their terms and conditions.

Final provisions

An einem Streitbeilegungsverfahren vor einer Verbraucherschlichtungsstelle wird nicht teilgenommen.

The place of fulfillment and jurisdiction is Leverkusen. Dr. G. Kitzmann Akademie GmbH, Friedrich-Ebert-Platz 17, 51373 Leverkusen, Germany, seat and register court Leverkusen HRB 104799

Personally liable partner: Dr. G. Kitzmann Holding GmbH, Friedrich-Ebert-Platz 17, 51373 Leverkusen, Germany Registered office and register court Leverkusen HRB 104567

Managing directors: Dr. Gunnar Kitzmann
USt-IdNr.: DE341981251

Legal status 23.02.2021

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