Selling should be learned. Because excellent product knowledge does not immediately make you a successful salesperson. A self-confident and authentic appearance, positive body language, empathy and social skills, confident negotiating skills, extensive customer knowledge as well as strategies for leading conversations and persuasion techniques are important foundations for the outcome of any sales conversation, whether on the phone or in person. Especially in competitive and volatile markets, it is indispensable as a salesperson to keep up with the times and know the customer's needs at all times in order to be able to serve them profitably. The goal of every salesperson is to stand out from the competition and to make one's own product or service palatable to customers in order to ultimately sell. With our sales training courses, you will acquire valuable knowledge and useful skills for successful distribution and sales in the future.
Selling means persuading the customer. Consequently, in addition to factual arguments that speak for your service or product, you need certain soft skills with which you can win over the customer. In our sales seminars we teach you all the important basics of sales psychology, skills and sales techniques that will make you a successful salesperson. You have no or little experience in sales and want to know how you come across to your customers? You want to react to resistance and objections of difficult customers in a benefit-oriented way in order to change their minds? Would you like to conduct more successful price negotiations in the future? By choosing the appropriate training, you yourself determine the focus of your sales training that you want to train. Our sales trainers give you feedback in the practice-oriented sales training courses and ultimately help you to achieve sales success.
In our sales training courses you will learn all the necessary skills you need for sales or distribution. Since we address different target groups with our sales training courses, certain practical experience is a prerequisite for participation in some seminars. Basically, however, our sales training courses are aimed at employees as well as specialists and managers from sales and distribution in the office or in the field.
Whether as an employee in customer service, as a salesperson or as a salesperson in the office or in the field - the targeted acquisition and retention of customers is always the focus. With the following qualities and measures, you will make your customers happy and achieve the sales success you desire.
In our sales seminars, you will first develop theoretical background knowledge with our sales trainers before putting what you have learned into practice, usually with the help of individual and group work, role plays, discussions on best practices and feedback rounds. The methods vary in part from sales training to sales training. You can find more information on the pages of the respective training.