The training event is primarily aimed at specialists and managers from the purchasing department who want to improve their negotiation skills and optimise their relationships with their negotiating partners. As part of the Purchasing Berlin negotiation training programme, the Dr. G. Kitzmann Academy introduces participants to a wide range of topics. Specifically designed to improve your negotiation skills in the long term, these range from discussions at relationship level to sophisticated negotiation strategies. Regardless of your current level of experience, you will have the opportunity to further develop your negotiation skills and put them to the test in practical exercises.
In the Purchasing Berlin negotiation training programme, you will gain an in-depth understanding of the mechanisms of successful negotiations. Our experienced trainers will teach you tried-and-tested methods and strategies for sustainable negotiation that you can put into practice straight away.
Participants will be introduced to the following content and core topics, among others:
- Use of body language in negotiations
- Recognising and using various closing signals from negotiating partners
- Questions for customer-oriented negotiations
- Strategies and tactics for successful dialogue
- Confident objection handling and argumentation structure
- Negotiation styles, negotiation strategies and conducting negotiations according to a checklist in practice