Whenever people meet, whether privately or professionally, conflicts can arise due to different opinions and interests. Conflict situations are usually triggered by different views and ideas. For example, it can be a conflict of fact or a conflict of perception, in which the self-image and the image of others play a role. As a manager, you would like to understand how to recognise such conflict situations in professional life in time, find suitable conflict solutions and use them constructively? Then a conflict management seminar in Munich at the Dr. G. Kitzmann Academy is just right for you.
On two consecutive seminar days, you will learn the foundation of effective conflict management skills, analyse your own conflict behaviour and be given the tools to identify and use possible conflict solutions when conducting discussions. Because we conduct our conflict management seminar in Munich with a maximum of eight participants, there is plenty of room for practical exercises and an extensive exchange of experiences, during which you will gain different perspectives.
At the end of the event, you will know how to take your point of view and still include the interests of the counterpart, avoid escalations and establish a sovereign conflict management.