Seminar Office Management

Course content: Seminar Office Management

Requirements profile of the assistant / office manager

• Professional competence for successful office management
• Handling smooth correspondence with colleagues and partners
• Developing personal skills
• Understanding psychological aspects of cooperation
• Methodical competence for efficient work processes

Identification with the job and career development

• Identification with the role of the assistant
• Career development in office management
• Work-life balance

Delegation and communication

• Effective time management
• Constructive and diplomatic communication
• Dealing with disruptive factors and criticism

Stress management and networking

• Effective stress management in the office
• Networking
• Dealing with conflicts and challenges

Cooperation with the supervisor and personality types

• Optimising cooperation with the boss
• Understanding different personality types
• Efficient self-management

Your benefit: Seminar Office Management

Participation in the seminar Office Management offers you as an assistant a variety of benefits. Not only will you acquire valuable knowledge and skills, but you will also learn how to use them effectively in office management.

• Improve your clerical skills and learn how to adapt your working style accordingly.
• Develop your communication skills and learn how to delegate effectively.
• Learn how to manage stress and build an effective network.
• Learn how to build and maintain an effective working relationship with your supervisor.
• Increase your productivity through effective self-management and improve your boss relief skills.

Methodology and didactics: Seminar Office Management

A qualified trainer conveys the contents of the seminar in a clear and practical way. A combination of theoretical input and practical exercises ensures that you can apply what you have learned directly in your everyday work. You will receive valuable feedback and be able to discuss your questions and concerns in an open and supportive environment. In addition, you will have access to extensive resources and materials that you can access even after the seminar.

Target group in the Office Management seminar

The seminar Office Management is generally aimed at people in office management who want to expand their competences and increase their efficiency in the office. It is also aimed at assistants who want to prepare for a position in office management. But the seminar also offers valuable insights for managers who want to develop their employees in these areas.

Seminar Office Management as Inhouse Training

Our seminar Office Management can also be booked as an in-house seminar. In this case, the course is specially tailored to the needs and requirements of your company. You benefit from flexible scheduling and an individual focus of the content on your specific challenges and goals: kontakt@drgkitzmann-akademie.de

Seminar Office Management: From Secretariat to Office Management

The transformation of the secretariat over time reflects the change in the business world. Once seen mainly as administrative executive relief, this function has transformed into a central role located at the heart of corporate communication and organisation. In times of digitalisation, secretaries have been confronted with new tasks and virtual tools: From emails to cloud storage to digital collaboration platforms.

At the same time, the role of the office manager has evolved. From just organising and filing to a position that requires strategic leadership and vision. In office management, business alignment is synchronised with everyday life. Office managers act not only as bridge builders, but also as idea generators for specialists and executives and face the diverse challenges of everyday business life.

In this constantly changing environment, continuous training is indispensable. It is not enough to be technologically up to date. Office managers must also develop their soft skills, for example in the Office Management seminar, in order to survive in today's business world. It is not only a matter of reacting to challenges, but also of anticipating them, recognising opportunities and playing a meaningful and active role in shaping the dynamic environment of office management. Our seminar Office Management supports you in this.

From the seminar Office Management: Typical Tasks

In any business, efficient office management plays a crucial role by acting as a pillar of daily operations and ensuring the smooth flow of all business activities. An assistant is entrusted with a number of responsibilities to relieve the boss, which are often complex and intertwined:

• Workflows: coordinating meetings and events is just one aspect of the broader spectrum of time management. Keeping track of schedules and ensuring that all relevant stakeholders are aware of upcoming deadlines and actions is essential.
• Clerking: Managing documents goes beyond just filing. It requires the targeted development of robust systems that allow for quick access and easy retrieval and communication of data, whether in paper or electronic form.
• Correspondence: The assistant often acts as a communication hub. In this role, he or she ensures that the flow of information between the various company departments runs smoothly and also provides relief to the management in correspondence with external actors, from suppliers to customers.

In addition to these core tasks, office managers can also be concretely involved in areas such as clerical work, budget planning, ordering office supplies, human resources and even occasional technical support. This role therefore requires not only an extensive range of knowledge, but also a number of specific skills as well as effective self-management. These skills are taught by our trainers in the Office Management seminar.

Necessary skills as an office manager in the Office Management seminar

An office manager is the organisational heart of a company, a true jack-of-all-trades who is in demand both for day-to-day business and for new requirements. The demands on this profession are manifold, and various skills are needed to meet these requirements. The core competencies in office management include:

1. Organising with efficiency is essential to make the best use of resources, set the right priorities and always keep track of ongoing projects and upcoming deadlines. An independent working style is therefore indispensable.
2. A deep understanding of different characters enables the office manager to recognise and channel the individual working styles and characteristics of each team member.
3. The talent to communicate diplomatically includes both conveying meaningful instructions clearly and respectfully and receiving feedback from professionals, managers and supervisors openly and tactfully.
4. In today's fast-paced work environment, flexibility and adaptability are essential to respond promptly to change and new demands.
5. Problem-solving skills are required when unexpected problems arise - and finding creative and workable solutions to quickly eliminate specific disruptive factors is what counts.
6. In today's virtual age, it is essential to be tech-savvy and well-versed in the latest software tools and technological aids for efficiently completing office tasks.

In addition to mastering these core skills, an office manager should constantly strive to refine their methods and processes and optimise their self-management. An orderly and well-thought-out filing system as well as a meticulous work style save time and make everyday work as an assistant much easier. Further training is essential in this area. The Office Management seminar offers the opportunity to familiarise oneself with the latest techniques and best practices and thus to continuously and specifically promote one's own professional development as a competent assistant.