Seminar Communication for Managers

Communication techniques

• Principle behind each message (sender/receiver)
• Role of subjective perception
• Conscious and unconscious communication
• The 4 messages of a message
• Non-verbal communication

Communication profile of the manager

• Communication as a success factor
• Understanding different personality types
• Analysing your own communication skills
• Developing a successful communication style
• Advancing personality development

Communication elements in leadership

• Practical techniques for successful conversations
• Structure and moderation techniques in conversations
• Leadership success through the use of praise, appreciation and motivation

Dealing with difficult discussion situations

• Confrontation in a leadership context
• Clarifying misunderstandings, avoiding mismatches
• Managing group dynamics effectively
• Dealing with problems and decision-making

Mastering upward and downward communication

• Mediating between the team and higher hierarchical levels
• Developing a communication concept
• Adopting a stance and describing concerns

Communication is the most important tool of a leader, but it can also bring challenges. In this communication seminar you will learn about communication techniques and how to communicate effectively with your team.

• The seminar Communication for Leaders teaches you the basics of communication using different communication models, which, among other things, clarify the sender-receiver relationship.
• Get to know yourself better by exploring your own communication style and analysing your personal communication skills.
• You will also learn practical techniques for successful conversations, understand the power of non-verbal communication and gain the confidence to deal with difficult conversations and complex situations.
• Communication training helps you understand how to communicate effectively with people at all levels of an organisation; from subordinates to superiors.
• You will learn to develop a successful communication style and master the art of moderating conversations and dealing with difficult conversational situations in a goal-oriented way.

The seminar is based on a lecture and interactive learning methods. The trainers use various didactic methods such as exercises, role plays, one-on-one discussions with individuals, group discussions and case studies to impart the necessary knowledge and skills and to train them with the participants. The focus is on giving the audience the opportunity to try new things and receive feedback. The communication training is hands-on and allows participants to freely explore different aspects of leadership communication. This creates a relaxed learning environment where participants can openly share their experiences and ideas.

The Communication for Leaders seminar is aimed at leaders and senior managers who want to develop their leadership and communication skills. It is also suitable for those who want to gain a better understanding of the principles of effective communication and learn how to conduct conversations more successfully.

At the Dr. G. Kitzmann Academy, we not only offer open classroom events and seminars, but also the seminar Communication for Managers as an in-house training. We would be happy to tailor the content exactly to your needs and integrate current situations from your company into the seminar to make it even more effective and useful for you and your employees. Simply send your request by e-mail to kontakt@drgkitzmann-akademie.de and we will prepare a customised offer for you - without obligation, of course.

The competence to communicate effectively is indispensable for managers, as it enables them to pass on information to their team and ensure that tasks are completed efficiently. Good communication also promotes a positive work environment, as employees feel valued and understood when they can communicate openly with their manager. In addition, effective communication helps managers resolve conflicts and deal with difficult situations calmly and rationally. In short, good communication skills are key to a successful career as a leader.

Misunderstandings in communication can arise for a variety of reasons, such as:

1. Different interpretations
2. Lack of clarity and the use of technical terms
3. Inattention of participants
4. Cultural reasons
5. Time pressure during the conversation