Emotional Intelligence Seminar

Self-awareness

• Access to own feelings and emotions
• Mindfulness: Conscious handling of personal feelings
• Knowing and regulating triggers for emotions
• Breaking down emotional barriers
• Realising and reflecting on the effect on the environment

Self-management

• Interpretation of personal emotional state
• Reconciling the mind and emotions
• Controlling automatic and impulsive reactions
• Developing options for action and behavioural patterns
• Emotional stability even in difficult situations
• Developing self-reflection, mindfulness and composure

Social awareness

• Developing and increasing empathy
• Recognising the mood and emotional reactions of others
• Using empathy to assess and understand others
• Responding appropriately to emotions and needs
• Interaction between mood and readiness to act

Relationship management

• Expressing one's own feelings and influencing the environment
• Using people skills to interact with different personalities
• Influencing others' feelings to reassure or inspire
• Balancing empathy and assertiveness
• Defusing destructive interactions

With the help of the Emotional Intelligence Seminar and the basics of personality psychology learned there, you will be able to deal more wisely with your own and others' feelings. This will enable you to act in a more self-determined way, to communicate more effectively and to act more constructively in challenging moments. Self-awareness and the development of your emotional competences contribute to your personal development and result in goal-oriented commitment and more satisfaction. You will benefit from this seminar topic in the following areas:

• You understand how emotions arise in you and others and perceive them in a differentiated way.
• You have the skills to control emotions by strengthening positive ones and curbing negative ones.
• You know the conscious and unconscious interpersonal interactions of emotions.
• You develop solution-oriented, authentic options for action
• You use your empathy intelligently in your everyday interaction behaviour

The starting point of this two-day course is input from our trainer, followed by a demonstration of mental and physical techniques, which are deepened in a practical workshop. Group discussions and partner exercises take place on both intrapersonal and interpersonal intelligence for optimal learning transfer. Finally, role plays in a pleasant learning environment and subsequent feedback from the seminar leader as coaching serve to obtain a self-image and an image of oneself as well as to train the ability to perceive one's own and others' feelings with practical relevance. Participants receive training materials that can be used during and after the Emotional Intelligence Seminar.

The Emotional Intelligence Seminar is aimed at specialists and managers with and without experience who are interested in their personal development and would like to deal with their own and other people's emotions in a more reflective way in order to be able to better shape social relationships with this awareness. The Emotional Intelligence Seminar is also aimed at participants who regularly have to deal with emotionally charged situations and want to learn alternative behaviour and methods for dealing with them in an optimal way.

Would you like to hold the Emotional Intelligence seminar in your company as an in-house-trainings? That is of course possible! We will be happy to prepare an individual offer that meets your content priorities, your specified time frame and other wishes. Please send your in-house enquiry to: kontakt@drgkitzmann-akademie.de

Professional success is not only characterised by academic intelligence or a high intelligence quotient. There are even specialists and managers who have a high intellect and a pronounced ability for their subject matter and yet fail professionally.

Emotional intelligence describes a learnable area of competence that has a considerable influence on professional performance. It contributes to interpersonal interactions that are not only established but also based on trust, reliability and loyalty. Furthermore, it influences how interpersonal interactions are assessed and how consequences are derived. Finally, emotional intelligence affects the extent to which motivation can be generated in oneself and in others.

In this respect, many companies see the emotional intelligence of their employees as an essential prerequisite for climbing the career ladder. Last but not least, quantitative advantages can be derived from emotional intelligence. The resulting higher employee satisfaction leads to increased productivity and ultimately to a growing market share. In this sense, the Emotional Intelligence Seminar is a profitable investment.

The importance of emotional intelligence (EQ) extends to the professional and private environment. In every situation in which one's own or others' well-being is involved, the use of this ability becomes more relevant. A direct measurability can best be derived in the entrepreneurial context:

• Emotional intelligence in the team: Emotional intelligence at the level of the employees affects the way a team interacts and performs. This is because communication in a company never takes place exclusively on the factual level, but equally on the relationship level. Emotional intelligence influences how different demands and interests are dealt with. Finally, it is reflected in the behaviour of colleagues during conflict situations in everyday life.
• Emotional intelligence in leadership:
• The more mentally intelligent a leader is, the more motivated, independent and productive his or her employees are. Leaders consciously take into account the interests and fears of each individual and show possible courses of action in everyday leadership that do justice to them.
• Emotional intelligence in sales: The extent to which a salesperson recognises the true needs of a customer and responds to them is a direct success factor. The goal of sales is not the mere sale of products and services, but the management of customer relationships that extend and can be used over as long a life cycle as possible.

Contact us today regarding your individual offer for our training programme. We offer the Emotional Intelligence Seminar as a face-to-face, online or in-house training.