Social competence consists of interdisciplinary skills such as communication skills, conflict behaviour, self-perception and perception of others, management of emotions and perception. The sum of all these competences enables not only a confident and convincing appearance, but at the same time a humane and needs-oriented interaction with others.
The increased ability to communicate supports a socially competent person to communicate with others in such a way that they feel emotionally addressed. Those emotions are addressed that trigger positive, activating stimuli.
Conflict management optimised through social competence allows for de-escalating and conflict-avoiding behaviour in challenging situations. In this way, it can be avoided that feelings and associations are triggered in the interlocutor that cause resistance or aversion.
Finally, the comparison between self-image and the image of others ensures recognition of which personal behavioural patterns are expected by fellow human beings. This step offers the opportunity to reflect on the extent to which certain expectations should be aroused and consequently fulfilled.
In summary, the seminar Social Competence offers the possibility to acquire skills that enable a cooperation that is tailored to individual needs.