Microsoft 365 Copilot – Guide for Enterprise Adoption

Legal framework and AI governance

• Introduction to the EU AI Regulation and its relevance
• Classification of AI systems and risk levels
• Effects on companies and administrations
• Recommendations for governance structures

Data protection and compliance in the Microsoft 365 context

• GDPR-compliant use of Microsoft 365 Copilot
• Roles of data protection officers and compliance teams
• Data flow analysis and chains of responsibility
• Handling sensitive data and auditing options

Strategic introduction and roll-out concept

• Phase model for the introduction of Copilot
• Integration into existing IT strategies and project portfolios
• Stakeholder analysis and addressing target groups
• Use of best practices from other organisations

Employee guidelines and ethical guidelines

• Development of a code of conduct for the use of AI
• Guidelines for transparency, fairness and safety
• Dealing with automated decisions
• Responsibility and human control over AI

Legal risks and copyright in generative AI

• Copyright issues in text, image and code generation
• Licence models and liability issues
• Dealing with intellectual property and training data
• Risks associated with the external use of AI-generated content

Measuring success and analysing effectiveness

• Methods for measuring user acceptance (e.g. surveys, interviews)
• Key figures for productivity and efficiency
• Comparison of before and after scenarios

With this seminar, you will create clarity, speed and acceptance in the introduction of Copilot. You combine compliance security with tangible added value for specialist departments - measurable, scalable and compatible with your existing governance.

• Strategic planning and support for the Copilot rollout, taking organisational and legal aspects into account
• Development of a viable change management concept to promote acceptance
• Creation of a clear set of rules for employees (code of conduct)
• Identification of potentials and role profiles for the productive use of Copilot
• Security in dealing with data protection, copyright and compliance requirements

The course combines practice-orientated lectures with group work, case studies and discussions. The focus is on the structured development of change and governance strategies. Participants benefit from exchanging ideas with others and using concrete acceptance measurement tools. The focus is on case clinics from your organisation: we translate strategic principles into concrete steps (e.g. pilot set-up, communication packages, KPI dashboard). Short impulses are translated directly into hands-on sequences

This course is designed for executives, managers, project leads, data protection officers, and anyone involved in the organizational or strategic implementation of Microsoft 365 Copilot. It is particularly suited for individuals who seek to actively shape the cultural transformation within their organization. Those responsible for digitalization or AI initiatives, change and communication leads, HR professionals in Learning & Development, and those in interface roles between IT and data protection will benefit significantly. The format is tailored for participants ranging from beginners to advanced users in the Copilot rollout journey — from initial orientation, through structured pilot phases, to enterprise-wide scaling. The course is especially valuable for teams aiming to build user adoption in a targeted manner, ensure compliance with regulatory requirements, and achieve measurable results such as time savings, improved quality, and enhanced transparency.