Business Etiquette Seminar

The first impression counts

• Becoming confident in dealing with business contacts
• The right outfit for ladies and gentlemen
• Avoiding putting your foot in your mouth

Authentic conversation culture

• Greeting and addressing the other person correctly
• Small talk - the way to go
• Correct correspondence: letters, e-mails, telephone calls

The right way to behave

• Dealing with different occasions
• Receiving customers
• Visiting a customer

Respecting table manners

• Basic rules at the table
• How to eat what?
• Buffet rules
• Invited to dinner

Workshops and exercises

• Working out known no-go's and rules
• Evaluating appearances
• Tests: outfits, conversation, business meals, correspondence

Our seminar prepares you optimally for everyday business life in dealing with conversation and business partners. Learn all the relevant rules of etiquette to be able to step confidently onto the business floor.

• Learn from experienced trainers which dress code is required in which situation.
• First impressions count - you will learn how to meet your counterpart appropriately and avoid putting your foot in your mouth.
• Our business etiquette seminar teaches you the most important rules regarding conversation culture and body language so that you can enter into dialogue with confidence and self-assurance.
• After the seminar, you will know all the relevant rules of table etiquette that are appropriate during a working lunch and know how to arrange seating.
• Last but not least, you will learn which factors influence polite correspondence and how to use them correctly.

The two-days Business Etiquette seminar teaches the basics of behaviour in dealing with business contacts. The seminar content is presented in a clear manner and enriched with practical units so that a reference to real business life is established and the acquired knowledge can be applied directly. In addition, participants have the opportunity to reflect on their own behaviour.

The Business Etiquette seminar is aimed at all those who wish to develop or enhance their skills with regard to the code of conduct in the business world. This applies not only to managers, but also to employees and colleagues alike. Our training teaches you all the relevant basics so that you can deal with conversation partners in an appreciative manner.

You would like to hold the Business Etiquette Seminar in your company as an in-house training? That is of course possible. We will be happy to provide you with an individual and non-binding offer that matches your approach to the content, your time frame and other wishes. Simply send us an enquiry to: kontakt@drgkitzmann-akademie.de

The term Knigge was coined by the writer Adolph Freiherr von Knigge himself, who wrote the work Über den Umgang mit Menschen. However, the original, which was published in 1788, only tangentially touches on the idea of the now widely known code of conduct. In recent years, it has evolved into a guide to common manners and good etiquette. Transferred to the business world, we speak of business etiquette.

Especially in the professional environment, good manners are part of good manners. Positive and respectful interaction between employees, business contacts and business partners is not only an important cornerstone of communication, but also a cross-level success factor.

The contents of the seminar address the following topics:

1. How do I dress appropriately in which situation?
2. What do I have to pay attention to in a conversation?
3. How do I behave at the table?
4. What rules are necessary for correct correspondence?

With our Business Etiquette Seminar, you will be well prepared for all business-related situations and will be able to face your counterpart with self-confidence and self-assurance.

The aim of the code of conduct is not to undermine your personality, but to create a common basis in everyday professional life. Especially when different cultures meet, such business rules can greatly simplify dealings with each other. However, the rules of the code of conduct do not have to be lived rigidly, but can easily be modified according to your personality. If, for example, you do not want to shake hands with your counterpart because you have a cold, he or she will understand. In this case, however, you should briefly point this out so that your breaking of the rules is not perceived as impolite.