Become an Expert in Service Management
ITIL® is the most accepted and used set of practices for worldwide service management. It is made for organizations to improve their activity in the field of customer-focused service, and provides real benefits to businesses. ITIL® got more and more relevant, especially for the cooperation in the private and the public sector. This method is completed by a huge selection of publications, consultancies, software tools, and is able to adapt for every needs. This course provides a perfect introduction to the ITIL® framework and is made for those who want to advance their career opportunities by obtaining a worldwide recognized IT-certification. These lectures cover the description and definition of service management, and how this can help the IT to bring services to businesses.
These courses contain:
- Support businesses to meet IT requirements
- Support businesses in their need for higher quality and lower costs in IT provision
- Introduce a consistent way of working to improve effectiveness, efficiency, and cost effectiveness
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
The Swirl logo™ is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
The ITIL Accredited Training Organization logo is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
